Interac - Fraud update

Fraud Alert:

Please note that Interac does not add attachments to Interac e-Transfer notifications. If you receive an email claiming to be from Interac with an attachment, do not open it. Please forward it to This email address is being protected from spambots. You need JavaScript enabled to view it. so our fraud team can further investigate.

Fraud Alert


Received an Interac e-Transfer notification you weren't expecting?

 

If you received a notification for an Interac e-Transfer that you were not expecting, contact the sender through a different communication channel to verify. If the notification comes from someone you don’t know, or you suspect it may be fraudulent, do not respond or open any attachment. Forward the email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Common scams:

 

Canada Revenue Agency (CRA)

The Canada Revenue Agency (CRA) does NOT use the Interac e-Transfer service to collect or disburse payments. If you receive an email stating that the CRA is trying to send you money or verify personal information, do not respond. This is a known phishing scam, created by fraudsters. Please forward the email to This email address is being protected from spambots. You need JavaScript enabled to view it. so our fraud team can further investigate.

 CRA Scam4

 

Fake Transfers

Criminals may attempt to convince you they have sent you money, by sending you an email that appears to be using the Interac e-Transfer service, but isn’t. For example, you may receive an email stating that Interac is holding money in escrow until you provide evidence of having shipped goods. Our organization does not offer an escrow service. Do not assume you will be able to receive money until you can confirm that it is in your bank account.

What are phishing scams?

A phishing is a scam where fraudsters attempt to acquire personal and/or financial information, such as passwords, card numbers, etc., by masquerading as a trustworthy person or business through electronic communications. Phishing is typically carried out using email or an instant message, although phone contact has been used as well. In some instances, the fraudster sends authentic-looking emails or text messages (smishing) that appear to come from legitimate companies, requesting recipients to disclose personal and/or financial information that is later used to commit fraud. Be suspicious if you receive a notice for an Interac e-Transfer that you were not expecting. If in doubt, contact the sender to confirm that he or she has initiated your transfer.