Government Sign-In by Verified.Me® is now Interac® sign-in service. You can continue to rely on the same secure sign-in service with the financial institution that you have used for years.
Access government services with Interac sign-in service
Trust comes standard with the Interac sign-in service.
With the Interac sign-in service, you can enjoy a convenient way to access online services. Instead of creating and managing a new username and password for accessing online services, you can simply access them by signing in with your online banking credentials or other participating “Sign-In Partner” – an approved digital credential that you already know and trust. The Interac sign-in service is built with Triple Blind® capabilities at its core, meaning no party in the service – financial institution, government service or network operator – knows from where or to where you are signing-in.
To access participating government services, use one of the Sign-In Partners listed below.
If you encounter problems using your Sign-In Partner credentials, please contact your Sign-In Partner’s help desk for assistance.
- My password is failing
- I forgot my password
- I lost my bank card
- I don’t know answers to my security questions
- Affinity Credit Union – 1-866-863-6237
- ATB Financial – 1-800-332-8383
- BMO – 1-877-225-5266
- CIBC – 1-800-465-2422
- Conexus Credit Union – 1-800-667-7477
- Coast Capital – 1-888-517-7000
- DesJardins – 1-800-224-7737
- L’Alliance des Caisses populaires de l’Ontario – 1-514-224-7737
- Libro Credit Union – 1-800-361-8222
- National Bank of Canada – 1-888-483-5628
- RBC – 1-800-769-2511
- Scotiabank – 1-800-472-6842
- Servus Credit Union – 1-877-378-8728
- Simplii Financial – 1-888-723-8881
- Tangerine – 1-888-826-4374
- TD – 1-866-222-3456
- UNI Financial Cooperation – 1-877-722-2343
- Vancity – 1-888-826-2489
For all other issues related to using the Interac sign-in service to access a government services website, please contact our Helpdesk:
Help desk (available 24/7):
TTY Service: 1-855-224-1714
Browsers: IE 11 and above, Microsoft Edge, All latest version of Firefox, Chrome and Safari are supported
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