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Government Sign-In by Verified.Me® is now Interac® sign-in service. You can continue to rely on the same secure sign-in service with the financial institution that you have used for years.

Access government services with Interac sign-in service

The Interac sign-in service makes it easier to access the things you depend on.

Trust comes standard with the Interac sign-in service.

With the Interac sign-in service, you can enjoy a convenient way to access online services. Instead of creating and managing a new username and password for accessing online services, you can simply access them by signing in with your online banking credentials or other participating “Sign-In Partner” – an approved digital credential that you already know and trust. The Interac sign-in service is built with Triple Blind® capabilities at its core, meaning no party in the service – financial institution, government service or network operator – knows from where or to where you are signing-in.

Security

Our trusted Sign-In Partners – including some of the largest financial institutions in Canada – maintain secure solutions to help protect you against fraud and identity theft.

We respect your privacy

No passwords or personal information (i.e.: name, address, date of birth, etc.) are exchanged. Your Sign-In Partner won’t know which government service you’re accessing, and the government won’t know which Sign-In Partner you’re using.

We make sign in convenient

The Interac sign-in service is an easy way to sign-in to government services. When visiting a government services website that offers the Interac sign-in service, select the “Sign-In Partner Login” option. Then choose your bank and log-in as usual.

Phishing

Our services are designed to help keep you safe and secure [when transacting online with the Interac sign-in service]. Interac will never send you an unprompted email or text message to log into services using the Interac sign-in service. Please report any phishing attempts to phishing@interac.ca.

Sign-in Partners

To access participating government services, use one of the Sign-In Partners listed below.

Consumer support

If you encounter problems using your Sign-In Partner credentials, please contact your Sign-In Partner’s help desk for assistance.

Example problems:

  • My password is failing
  • I forgot my password
  • I lost my bank card
  • I don’t know answers to my security questions
  • Affinity Credit Union – 1-866-863-6237
  • ATB Financial – 1-800-332-8383
  • BMO – 1-877-225-5266
  • CIBC – 1-800-465-2422
  • Conexus Credit Union – 1-800-667-7477
  • Coast Capital – 1-888-517-7000
  • DesJardins – 1-800-224-7737
  • L’Alliance des Caisses populaires de l’Ontario – 1-514-224-7737
  • Libro Credit Union – 1-800-361-8222
  • National Bank of Canada – 1-888-483-5628
  • RBC – 1-800-769-2511
  • Scotiabank – 1-800-472-6842
  • Servus Credit Union – 1-877-378-8728
  • Simplii Financial – 1-888-723-8881
  • Tangerine – 1-888-826-4374
  • TD – 1-866-222-3456
  • UNI Financial Cooperation – 1-877-722-2343
  • Vancity – 1-888-826-2489

For all other issues related to using the Interac sign-in service to access a government services website, please contact our Helpdesk:

Help desk (available 24/7):
1-855-433-5397
TTY Service: 1-855-224-1714

Browser Compatibility

Browsers: IE 11 and above, Microsoft Edge, All latest version of Firefox, Chrome and Safari are supported

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Frequently Asked Questions

  • What is Interac sign-in service?

    The Interac sign-in service is a convenient way to access online services – instead of creating and managing a new username and password for accessing online services, you access them by signing in with your online bank, or other participating “Sign-In Partner”.

  • Who can use this service?

    Anyone who uses the online services offered by one or more of our Sign-In Partners can benefit from the service.

  • Glossary of common terms
    • Credentials: Typically, this is your username/password combination that you would use to sign in, to access services.
    • Sign-In Partner: an organization that has partnered with Interac Corp. and its subsidiaries to offer you the Interac sign- in service. Sign-In Partners may include financial institutions amongst others.
    • Financial Institution: Commonly referred to as your bank. Financial institutions also represent credit unions, and other banking institutions.
  • How do I use the Interac sign-in service to sign in to participating government services websites?

    When visiting a government services website that offers the Interac sign-in service, you will see the option to sign in using one of the Sign-In Partners listed.

Don’t see your question here? Check out our FAQ page.