Interac shares tips to help Canadians better detect and prevent falling for a scam in time for Fraud Prevention Month
TORONTO, March 1, 2019 – Canadians are overconfident in their ability to spot fraud. While seven in 10 Canadians (71 per cent) say they feel confident in their ability to detect a phishing scam, a recent survey conducted by Interac Corp. found that 96 per cent were unable to identify the safest option forward when put to the test through the Interac #SafeNotSorry Experiment.
“In today’s complex digital landscape, hackers are becoming increasingly sophisticated, which means it’s becoming more difficult to tell real from fake, phishing from friendly,” said Rob Fodor, Chief Data Scientist and VP of Fraud, Interac Corp. “At Interac, we work closely with our partners to manage fraud risks systematically and arm Canadians with the information they need to spot, avoid and report scams they may come across.”
As part of the Interac #SafeNotSorry Experiment, Canadians could not identify the level of risk in scenarios involving suspicious requests to accept money transfers (84 per cent), verify personal banking credentials (63 per cent) and click on phishing links (82 per cent).
Interac #SafeNotSorry Experiment Results:
Over half of Canadians (55 per cent) believe that they are safe from scams if they don’t click on any links – but there are many other ways for fraudsters to obtain your private information.
- Gen Z Adults are the least confident in their abilities to spot a phishing scam (65 per cent) despite the fact they are the most likely to spend more than three hours a day online.
- More than two-fifths of Millennials (44 per cent) think they are more likely to be stung by a swarm of bees than lose their savings to a financial scam.
- Nearly half of Boomers (46 per cent) mistakenly think that the right solution if they’ve spotted a phishing scam is to close the internet browser or delete the text.
“Canadians are a first line of defense in preventing fraud. However, we are concerned by the fraud literacy gaps identified in our #SafeNotSorry Experiment as most respondents did not catch common fraudulent scenarios such as suspicious requests for their banking and security information,” added Fodor. “Our message to Canadians is to be on the alert. If you receive a message that makes you suspicious, trust your instincts and verify the source.”
In recognition of Fraud Prevention Month, Interac Corp. is sharing its top three tips to help keep Canadians #SafeNotSorry when faced with possible instances of fraud:
- Trust your intuition: Fraudsters are constantly adapting their tactics so staying alert is your best defense. Whether it’s a money transfer you weren’t expecting, or an email asking for your personal information, if you think there’s something wrong, there probably is.
- Be on the link out: Never click on links or open attachments you receive from a sender you don’t recognize. The Interac #SafeNotSorry Experiment found that Canadians were particularly susceptible to fraud related to unsecure URLs (82 per cent).
- Keep calm but don’t carry on: If you receive a deposit or money request notification you weren’t expecting, don’t proceed in the hopes that it is safe without checking. Contact the sender through a different channel to check if it’s real. If you think the notification is a scam designed to look like an Interac e-Transfer alert, forward the email to email@example.com so our fraud team can investigate for you.
Interac has built tools and technologies into every product to help keep you safe from fraud. For more information about Interac security, please visit www.interac.ca/fraudprevention.
About the Interac #SafeNotSorry Survey
Hill+Knowlton Strategies conducted an online survey with 1,064 Canadians to explore consumer awareness of online fraud and gauge Canadians’ ability to recognize suspect communications. The survey was conducted February 1-5, 2019 and included a representative sample of the Canadian adult general public. Final survey data was weighted based on national Census figures according to region, age and gender.
About Interac Corp.
Interac Corp. operates an economical, world-class debit payments system with broad-based acceptance, reliability, security, and efficiency. The organization is one of Canada’s leading payments brands and is chosen an average of 16 million times daily to pay and exchange money. For more than 30 years, Interac Corp. and its predecessors, Interac Association and Acxsys Corporation, have facilitated secure financial transactions through the development of innovative and convenient debit and money transfer solutions. A leader in the prevention and detection of fraud, the organization has one of the lowest rates of fraud globally. Visit newsroom.interac.ca or follow @INTERAC on Twitter. Interac Corp. has a diverse group of shareholders that includes banks, credit unions, caisses populaires, payment processors and merchants.