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FAQs for Business

Interac e-Transfer for Business

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Interac Debit

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Interac for mobile payments

Interac Debit for Online Payments

  • Help, I’m having trouble with Interac Debit for Online Payments.

    For any troubleshooting support, please contact your Interac Debit for Online Payments financial institution.

  • What is Interac Debit for Online Payments and how does it work?

    Interac Debit for online payments is a secure payment system for Canadian e-Commerce. When a customer goes to checkout, a new browser window will open directing the customer to their online banking account. So you as the merchant never handle any confidential information.

    Please visit our Interac Debit for online payments page for more information on how it works.

  • What if a customer doesn’t use online banking?

    Customers must be registered for online banking to use Interac Debit for online payments.

    If a customer tries to check out with Interac Debit for online payments, but isn’t enrolled in online banking, the customer’s bank or credit union may provide an option to register right away.

    The customer will also be provided with a link back to your website, so in the event he/she decides not to register for online banking, you can allow checkout via another payment method.

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