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Prove it’s the real you. Real fast.

With Interac® document verification service, you can confirm your identity quickly and securely across Canada using a government-issued ID* and a one-time liveness check—all from your mobile device.

Proving who you are just got easier. 

Easy to do, wherever you are. 

Complete the verification process remotely and securely with Interac document verification
service online.

Get verified in minutes.

Digital verification helps you confirm your identity quickly, without the need for in-person visits.

Verify across more documents.

Supports Canadian and select foreign passports, select provincial health cards, and other government-issued IDs.*
 

Take control of how you verify.

Interac document verification service gives you a new way to prove who you are—built for Canadians and backed by a name you already know.

Ready. Set. Verified. 

  1. User selects an accepted form of government-issued identification document* when prompted to verify themselves.
  2. User takes a photo of their 
accepted document.
  3. User completes a biometric liveness check by taking a motion selfie.
  4. Verification complete!

See how easy it is.

Take a look at how Interac document verification service helps you confirm your identity seamlessly, right from your phone or computer, using a liveness check and your government-issued ID*.

Experience Interac document verification service at places like:

The CRA is using the Interac document verification service to streamline registration for My Account. This is helping Canadians get to their tax and benefits information faster by allowing them to verify their identity in just a few quick steps using a government-issued photo ID and liveness check.

Learn more

Support

  • What is Interac document verification service?

    The Interac document verification service helps verify your identity using your government-issued photo ID and facial biometrics to access online services that require proof of identity, including certain banking services that could otherwise require an in-person visit. Interac document verification service is built with secure technology at its core to help protect you from fraud.

  • What do I use Interac document verification service for?

    Interac document verification service enables you to safely and securely verify you have a valid government-issued photo ID when certain online services require proof of identity. It’s an easy and secure way to help verify you are who you say you are with participating service providers, which can save you time and in-person visits.

  • How does Interac document verification service work?

    When verifying yourself online using Interac document verification service, you will be promoted to take a photo of your government-issued photo ID document and a selfie to confirm your proof of identify using market-leading technology that uses one-time facial biometric analysis.

  • What ID types are accepted?

    At this time, our technology can be configured to supports the verification of up to 33 different key Canadian federal and provincially issued identification documents – with more to come! Depending on the participating service provider’s use case, supported documents may include:

    • Passports (Canadian issued and select foreign passports)
    • Driver’s licenses (all 13 provinces and territories)
    • Provincial Photo ID cards (all provinces and territories; excluding Quebec)
    • Indian status card
    • Permanent residency cards
    • Veteran’s Service Card
    • Photo health card (British Columbia, Ontario, Nova Scotia, and Quebec – if permitted by regulation)

    However, you may not see all the options available when you are using the Interac document verification service.  This is because the participating service provider may opt to request select document types and/or the collection of certain document types (i.e. health cards) may be restricted in some jurisdictions.

  • Do I need to download an app?

    No, you don’t need to download an app to use the service. The participating service provider will prompt you to use the Interac document verification service when verifying yourself online.

  • Who can I reach out to if I am having trouble using the service?

    If you are not able to find the answers you are looking for in the FAQs, please reach out to our support team via email at dvs.support@interac.ca or by phone at 1-855-955-1956 and you will be connected with one of our support specialists.

Interac Verified terms of use

*For full list of government-issued documents eligible for verification by the Interac document verification service, click here.

Looking for assistance with Interac e-Transfer? Click here.