Interac Verified

You must have an active and eligible online bank account with one of the participating financial institutions to enroll in and use the Interac verification service. Please reach out to the participating financial institution with which you want to create your account to learn what is required to create an Interac verification service account with them.

• BMO
• CIBC
• Desjardins
• First West Envision Financial
• First West Valley First
• First West Island Savings
• Libro
• Prospera
• RBC
• Scotiabank
• TD Canada Trust

Deleting your Interac verification service account does not affect the personal information held by your connected organizations or by service providers with whom you previously shared information. If you wish to use the service again later, you will need to re-register and re-establish your connections.

Please select your financial institution from the list below:

• Prospera

1. Click Delete Interac verification service account.
2. Confirm the deletion when prompted.
3. Authenticate through your participating financial institution.
4. Upon successful authentication, a confirmation message will appear indicating your account has been deleted.

If you do not see your financial institution listed above, please complete the following steps:

1. Navigate to the Interac verification service account deletion page: https://app.verified.me/wc/D
2. Review the information explaining account deletion.
3. Click Delete Interac verification service account.
4. Confirm the deletion when prompted.
5. Authenticate through your participating financial institution.
6. Upon successful authentication, a confirmation message will appear indicating your account has been deleted.

You must have an active and eligible online bank account with one of the following financial institutions: BMO, CIBC, Desjardins, RBC, Scotiabank, TD, First West Credit Union, Prospera Credit Union, Affinity Credit Union, Libro Credit Union, Meridian Credit Union, and Uni Financial Cooperation, to enroll in and use the Interac verification service.

Follow these steps to complete identity verification online using the Interac verification service:

1. Log in to your bank account with one of the participating financial institutions.

2. (optional) Select the expand arrow () to review your identity details.

3. Select Add located under Equifax – Identity Verification.

4. Three automated steps establish a secure connection to Equifax. You can see the progress by the green checks that appear against each step.

5. Select I Agree to allow the Interac verification service to share your identity details with Equifax.

6. Review and consent to sharing details from your Equifax profile.

7. Did the identity details from your bank account match with your identity details from Equifax?

Your identity details remain with your trusted service providers with which you have chosen to share them, including your financial institution, Equifax, and (of course) you. Once your identity is verified, the Interac verification service no longer retains your information.

FINTRAC mandates that one way to perform identity verification is by referring to a person’s identity details in their credit file. FINTRAC recognizes Equifax and TransUnion as the credit bureaus that can be used for identity verification. Interac verification service uses Equifax.

The Interac® sign-in service is a convenient way to access online services – instead of creating and managing a new username and password for accessing online services, you access them by signing in with your online bank, or other participating “Sign-In Partner”.

Government Sign-In by Verified.Me is now Interac® sign-in service. For you, nothing changes. You can continue to rely on the same secure sign in service with the financial institution that you have used for many years.

Anyone who uses the online services offered by one or more of our Sign-In Partners can benefit from the service.

The Interac document verification service helps verify your identity using your government-issued photo ID and facial biometrics to access online services that require proof of identity, including certain banking services that could otherwise require an in-person visit. Interac document verification service was built with secure technology at its core to help protect you from fraud.

To use the service, simply follow the prompts from the participating service online or through their app to take a photo of your government-issued ID and a selfie with your mobile device.

Interac document verification service enables you to verify you have a valid government-issued photo ID when certain online services require proof of identity. It’s an easy and secure way to help verify you are who you say you are with participating service providers, which can save you time and in-person visits. 

No, you don’t need to download an app to use the service. The participating service provider will prompt you to use the Interac document verification service when verifying yourself online. 

The Interac Verified app allows Canadians who bank with a participating financial institution to save digital credentials and share them securely with participating online service providers. It enables you to verify your identity, store digital credentials, and securely share them with people, businesses and organizations. Leveraging your smartphone’s encryption capabilities, it helps ensure your personal information remains private and secure. The Interac Verified app requires your explicit consent to manage and share your personal details easily from your smartphone, enabling you to take charge of your data. 

An Interac Verified credential is a digitally signed and encrypted record stored within the Interac Verified app, containing verified personal details such as your name and date of birth. This credential requires your explicit approval before any personal information is shared. Interac manages the process so that only the necessary information is requested and shared, tailoring each request to the specific verification needs. For instance, if verification of being over 19 years old is required, only your age status is shared, not your exact date of birth.

Your personal information is securely stored on your smartphone and is accessible only by you. The app employs advanced encryption techniques alongside your smartphone’s security features to help keep your data private and protected.