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Get to government services, faster.

Interac® sign-in service makes it easy to access many government services across Canada using the secure login information1 you already use-no new accounts needed.

Discover a simpler way to sign-in.

  • Protection you can trust.

    Sign-in knowing your login details stay between you and your financial institution—they are never stored, shared, or accessed by anyone else.

  • Reliable service, coast to coast.

    In 2024, the Interac sign-in service was trusted to support more than 141 million interactions to facilitate digital access to participating federal, provincial, and municipal government services.

  • An easy, fast, familiar experience.

    Used by 14 million Canadians to access government services quickly, with no new usernames to create or forgotten passwords to recover.

Ready. Set. Verified.

01

Look for the Interac sign-in service option when verifying your identity online.

02

Follow the prompts and use your existing online banking login to sign-in.

03

Authentication complete.

See how easy it is.

Take a look at how Interac sign-in service helps you confirm your identity seamlessly, using your secure login from participating financial institutions.

Login with your choice of sign-in partner.

To access participating government services, use one of the participating financial institution partners listed below.

Frequently Asked Questions

  • What is Interac sign-in service?

    The Interac sign-in service is a convenient way to access online services – instead of creating and managing a new username and password for accessing online services, you access them by signing in with your online bank, or other participating “Sign-In Partner”.

  • Who can use this service?

    Anyone who uses the online services offered by one or more of our Sign-In Partners can benefit from the service.

  • Glossary of common terms
    • Credentials: Typically, this is your username/password combination that you would use to sign in, to access services.
    • Sign-In Partner: an organization that has partnered with Interac Corp. and its subsidiaries to offer you the Interac sign- in service. Sign-In Partners may include financial institutions amongst others.
    • Financial Institution: Commonly referred to as your bank. Financial institutions also represent credit unions, and other banking institutions.
  • How do I use the Interac sign-in service to sign in to participating government services websites?

    When visiting a government services website that offers the Interac sign-in service, you will see the option to sign in using one of the Sign-In Partners listed.

  • How does the Interac® sign-in service protect my information?

    The Interac® sign-in service acts as an information filter between the online service and Sign-In Partners. By brokering the connection, the Interac® sign-in service ensures that no government service knows which Sign-In Partner you are using, and that no Sign-In Partner knows which government service you are accessing.

    The only information your Sign-In Partner supplies to the Interac® sign-in service is a randomly generated number created on your first use of the system and returned to the Interac® sign-in service with each subsequent use of the system. No passwords or personally identifiable information (i.e.: name, address, date of birth, etc.) are exchanged during this process. For more details about how the Interac® sign-in service uses your information, please refer to our Privacy Notice.

  • Which financial institutions can be used to log in or access Interac sign-in service?

    The Interac sign-in service currently supports customers with an active and eligible online account with various Canadian banks and credit unions, including:

    • Affinity Credit Union
    • ATB
    • BMO
    • CIBC
    • Caisse Alliance
    • Coast Capital
    • Conexus Credit Union
    • Desjardins
    • Libro
    • Meridian
    • National Bank
    • RBC
    • Scotiabank
    • SCU (Steinbach Credit Union)
    • Servus Credit Union
    • Simplii Financial
    • Tangerine
    • TD Canada Trust
    • Vancity
    • Uni

     

    Don’t see a preferred bank or credit union listed above? Stay tuned – we are continuously working on adding more participants to the Interac sign-in service network.

Customer support

Having trouble signing in? Please contact your participating 
financial institution’s help desk first.

For any other issues related to using the Interac sign-in service to access 
a government website, feel free to reach out to our Helpdesk anytime.

Helpdesk (available 24/7): 1-844-778-5409
TTY Service: 1-855-224-1714

1For a list of participating banks or credit unions that can be used to log in to the Interac sign-in service, click here.