We are concerned about the misuse of Interac e-Transfer for harassment, and we take our responsibility to this matter seriously. Our priority is to keep Canadians safe and secure when transacting digitally.
In collaboration with Canadian financial institutions, we are actively working on enhancements to help address the misuse of our Interac e-Transfer service. After consulting with participating financial institutions and careful consideration of several options, we will be implementing new features that will give recipients more choice and control over incoming messages within Interac e-Transfer email notifications and the ability to restrict user interactions.
These new features will be available in the coming months, providing Canadians with greater control in managing their individual Interac e-Transfer notification preferences.
For information and resources on intimate partner violence and financial abuse, visit the Canadian Bankers Association’s website.