Help your Canadian customers prove who they are securely using a liveness check and government-issued ID* with Interac® document verification service.
Book your demo
Verify the person behind the ID.
Smarter identity verification from end-to-end.
-
Verify multiple documents.
Supports Canadian and select foreign passports, select provincial driver’s licenses, and other government-issued IDs* to increase completion rates.
-
Simplify compliance with smart tech.
Biometric matching with liveness checks help meet KYC requirements while minimizing fraud.
-
Streamline customer sign-up.
Deliver a seamless experience that removes unnecessary steps.
-
Count on proven security.
Interac Verified™ is backed by a strong track record in data protection, system controls, and secure practices.
-
Aligned with global standards.
Interac document verification service meets SOC 2 Type II and ISO 27001 requirements, allowing your customers to feel secure at every step.
Ready. Set. Verified.
With Interac document verification service, your customers can quickly and securely verify themselves using their accepted government identification.
01
Log in and configure
Use our business portal to log in and start the onboarding process. You can configure the desired verification method based on your use case and desired user experience.
02
Request
Prompt your users to verify using Interac document verification service. Users verify their identity by uploading a photo of their accepted document and a live selfie.
03
Verify
The user receives a prompt to verify themselves and in just seconds, the requested verified data gets sent to your business for quick and easy verification.
Unlock new digital opportunities.
Your customers expect seamless and secure digital transactions, whenever and wherever they want. Meeting that challenge starts with confidently knowing they are who they say they are.
Stories of success.
[We needed] validation of identity to confirm a person’s eligibility in a class action settlement and to reduce the potential of fraud. We went with your solution because of the reputation of Interac, which gives us, our clients, and our end users trust and confidence in using this type of service.
Top frequently asked questions.
What is Interac document verification service?
Interac document verification service helps businesses verify customers’ identity using select government-issued photo ID and facial biometrics. Interac document verification service is built with secure technology at its core to help protect your customers and your business from fraud.
What do I use Interac document verification service for?
When online services require proof of identity, Interac document verification service enables your customers to securely verify that they have a valid government-issued photo ID. It’s an easy and secure way to help confirm that your customers are who they say they are.
How does Interac document verification service work?
When your customers verify themselves online using Interac document verification service, they will be prompted to take a photo of their government-issued photo ID (driver’s licence or passport) and a selfie to confirm their identity. The service uses one-time facial biometric analysis that’s powered by market-leading technology.
Which ID types are accepted?
At this time, our technology can be configured to supports the verification of up to 33 different key Canadian federal and provincially issued identification documents – with more to come! Depending on the participating service provider’s use case, supported documents may include:
- Passports (Canadian issued and select foreign passports)
- Driver’s licenses (all 13 provinces and territories)
- Provincial Photo ID cards (all provinces and territories; excluding Quebec)
- Indian status card
- Permanent residency cards
- Veteran’s Service Card
- Photo health card (British Columbia, Ontario, Nova Scotia, and Quebec – if permitted by regulation).
Your organization will have the ability to manage and control the document options available for your clients.
Your clients may not see all the options available listed when they are using the Interac document verification service. This is because the participating service provider may opt to request select document types and/or the collection of certain document types (i.e. health cards) may be restricted in some jurisdictions.
*For full list of government-issued documents eligible for verification by the Interac document verification service, click here.