To review the information that would be shared from your Connections in a transaction, click on the downward facing arrow beside the Connection from which the information will be shared. This will display the information that is going to be shared.

If you created an account in the mobile app, the service recognizes this and you will need to redownload the app and continue with your existing account. This is for security reasons; you can currently only have an Interac verification service account on one device. It’s important to note that deleting the mobile app does…

Yes. The Connections and transactions that you make via the browser-based version of the Interac verification service saves and will transfer over to the mobile app once you download it on your mobile device and register your profile on that device.

For security reasons, a user of the Interac verification service can only have an account on one device. If you already have the Interac verification service app and wish to complete a transaction on the browser-based version of the service, you will be instructed on how to complete the transaction via the mobile app on…

No. Currently, you can only view your Connections and transaction history in the mobile app and not via the browser-based version of Interac verification service.

No, the service will detect whether you’ve already created an account before and remember any Connections you have previously added for your convenience. This allows for a smoother user experience for subsequent transactions.