Mumtahin Monzoor started at Interac as a co-op student and had very little knowledge about payments. Over the past two years, she’s challenged herself and grown in her career at Interac. She now works on our Fraud Analytics team as a Specialist analyzing fraud trends in the Canadian landscape. When she’s not busy working to prevent potential fraud incidents from occurring, she can be found building video games. Cool, right?
A Day in the Life of Mumtahin Monzoor
I’m usually sleeping, to be honest. I am not a morning person, so I will do everything in my power to get as much ‘last-minute’ sleep as possible! The odd days I am up at 7 am, it is usually because I am trying to make a last-minute assignment submission for one of my courses – I’m still in school part-time.
Mitigating financial crime involves learning constantly and implementing proactive controls, including looking at patterns from previous transactions. If there is a notable transaction pattern that is worth investigating further to enhance our existing fraud controls, I spend the remainder of my morning doing so.
Eating lunch and watching lecture videos from my course, unless it’s a Thursday. On Thursdays, I treat myself and watch John Oliver videos instead.
If I am not in meetings, I am working on an array of research projects around improving our detection to catch potential threats. The landscape of financial crime is ever-changing and we need to always ensure that we have the correct tools to mitigate fraud. However, we need to do so without impacting the product usage of legitimate customers. I focus on researching new features that give us additional lenses when identifying fraudsters while ensuring real customers are minimally affected.
I am winding down for the day, taking notes on what I found today and additional components I would like to research the following morning. Having a list of outstanding items and giving some thought about what I want to work on the next day, make me quite productive when I come in first thing.
A podcast I love: Weekly Economist
A food I can’t live without: Dark chocolate (70%), obviously. It is everything magical packed into a single bite.
A place I love: Versailles. Aside from the grandeur and breathtaking beauty, it has so much interesting history to offer. The gardens alone are worth walking around in for hours.