According to the Canadian Centre for Women’s Empowerment (CCFWE), most domestic violence survivors have experienced economic abuse. As one example of a behaviour that threatened the security of some victims of economic abuse, there have been instances where Interac e-Transfer email notifications were inappropriately used to disseminate messages of online harassment. To help recipients gain greater control in managing their notification preferences, Interac has introduced the Interac e-Transfer Opt-Out feature that provides a way to avoid receiving potentially abusive or harmful messages without impacting their ability to receive funds or fulfill money requests. In this way, these individuals can reclaim some control over their financial interactions. Interac is committed to helping support the safety of all Canadians and will continue to collaborate with community organizations including CCFWE and Women’s Shelter Canada to help protect consumers.
Why use the Opt-Out Feature?
By enabling the Interac e-Transfer Opt-Out feature, victims of abusive behaviours can shield themselves from potentially harmful or unwanted messages in their Interac e-Transfer notifications – without affecting their ability to send or receive money.
How you can help
If someone you know may be at risk of receiving unwanted or abusive Interac e-Transfer personalized messages in email notifications, let them know about the Interac e-Transfer Opt-Out feature. It’s a simple but powerful way to help Canadians protect themselves and maintain control over some of their financial communications.
You can also connect them with national support organizations such as Women’s Shelters Canada or the Canadian Centre for Women Empowerment, which offer resources and assistance to those affected by economic abuse.
Access the Opt-Out informational one-pager
Download further information on the Interac e-Transfer Opt-Out feature to share with individuals in your community seeking help.
Tap into additional resources
Interac and Conscious Economics have continued their collaboration on the Mindfulness & Money program with the development of a new educational module that thoughtfully explores the topic of economic abuse. Featuring insights from Anuradha Dugal, Executive Director of Women’s Shelters Canada, the module offers guidance and practical tools to help individuals navigate financial challenges in emotionally complex situations. View part 1 and part 2 of the Reclaiming Power Beyond Economic Abuse module.
Keep yourself safe online by strengthening your defense against fraudsters and adopting helpful tips to help protect your data from online scams.
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