Interac
e-TRANSFER
frequently asked questions
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What is an Interac e-Transfer?
To send an Interac e-Transfer, all you need is an email address, online access to your bank account at a participating financial institution and the email address or mobile phone number of the person that you are sending money to. Email and/or text messages carry the notification while the financial institutions use existing payment networks to transfer the money to any financial institution in Canada. If your financial institution does not yet offer the service, or if you don't bank online, you can still deposit transfers to any Canadian bank account. This option is available when you click the link in the notice you get when receiving an Interac e-Transfer. If you cannot click on the link, either cut and paste or type the link into your browser. You will be required to register and provide your banking information in order for the money to be deposited into your bank account. The deposit usually takes 4 - 6 business days to process and a $4.00 fee will be deducted from the deposit amount. 

How do I send an Interac e-Transfer?
Learn how now. 

How do I deposit an Interac e-Transfer?
The fastest way to get your funds is through your financial institution's online or mobile banking service. Simply click the link in the notification, select your financial institution, login to online or mobile banking and deposit the money into the account of your choice. If you cannot click on the link, either cut and paste or type the link into your browser. If you don't have access to online or mobile banking, contact your financial institution or visit their online banking website to sign up. If your financial institution does not yet offer the Interac e-Transfer service, or if you don't bank online, you can still deposit transfers to any Canadian bank account. You will be required to register with Interac and provide your banking information in order for the money to be deposited into your bank account. The deposit usually takes 4 - 6 business days to process and a $4.00 fee will be deducted from the deposit amount. See our Interac e-Transfer demo
If your financial institution does not yet offer the Interac e-Transfer service, or if you don't bank online, you can still deposit transfers to any Canadian bank account. This option is available when you click the link in the notice you get when receiving an Interac e-Transfer. If you cannot click on the link, either cut and paste or type the link into your browser. You will be required to register and provide your banking information in order for the money to be deposited into your bank account. The deposit usually takes 4 - 6 business days to process and a $4.00 fee will be deducted from the deposit amount.
If your financial institution does not yet offer the Interac e-Transfer service, or if you don't bank online, you can still deposit transfers to any Canadian bank account. This option is available when you click the link in the notice you get when receiving an Interac e-Transfer. If you cannot click on the link, either cut and paste or type the link into your browser. You will be required to register and provide your banking information in order for the money to be deposited into your bank account. The deposit usually takes 4 - 6 business days to process and a $4.00 fee will be deducted from the deposit amount.
Receiving: There is no fee for receiving an Interac e-Transfer through online banking. However, if your financial institution does not yet offer the Interac e-Transfer service, or if you don't bank online, you can still receive transfers to any Canadian bank account. You will need to register and provide your banking information in order for the money to be deposited into your bank account. The deposit usually takes 4 - 6 business days to process and a $4.00 fee will be deducted from the deposit amount.
If you do not wish to sign up for online banking, or you bank with a financial institution that does not yet offer Interac e-Transfers, you can still receive transfers to any Canadian personal bank account. You will be required to register with Interac by providing your bank account information in order for the money to be deposited into your bank account. A transfer collected this way usually takes 4 - 6 business days to process. Depending on where you bank, the deposit could take several additional days due to factors such as holiday schedules or manual processing. Smaller, regional financial institutions often take longer to process these transfers. Also, if you enter any financial information that cannot be verified it can take up to 10 days before your financial institution returns the funds as undeliverable. In this case, we will contact you by email and ask you to correct your account information.
Each Financial Institution sets send and receive limits through online banking. Please contact your financial institution for more details. If you are not using online banking to deposit a transfer, you can deposit a maximum of $1,000 per 24 hour period. This limit is in place to allow us to comply with government regulations. If this limit is a problem for you, consider banking online with one of our participating financial institutions, where the limit may be higher (and where depositing an Interac e-Transfer is free).
Security measures have been built into the system, including:
As such, the service has some of the advantages and disadvantages of paying with cash. Once a transfer has been deposited, it cannot be cancelled or reversed. Like using cash, you should send money transfers only to parties you know and trust. For most uses of the Interac e-Transfer service (sending money to family and friends, repaying IOUs, sending monetary gifts, etc.), you know the recipient well. For uses where you may not know the receiver well (e.g., online auction purchases), take the precautions you would take when making cash purchases. For auctions and online purchases, be sure to read and follow steps as recommended by operators of these websites to protect your money. MOBILE
Short codes (also known as short numbers) are special telephone numbers, significantly shorter than full telephone numbers that can be used to address text messages to or from mobile phones. Short codes are designed to be easier to read and remember than normal telephone numbers. Like telephone numbers, short codes are unique to each operator at the technological level. Standard text messaging charges apply.
To permanently stop all text message notifications from Interac e-Transfer, reply to an Interac e-Transfer text message with the message STOP (or text STOP to 100001). Once stopped, text message notifications cannot be reinstated. Standard text messaging charges apply.
HELP A HELP reply to short code 100001 will provide you with the address of this website, and instructions to type the link received in your notification into any browser. STOP To permanently stop all text message notifications from Interac e-Transfer, reply to any of the texts with the message STOP (or text STOP to 100001). Once stopped, text message notifications cannot be re-started. Standard text messaging charges apply.


Do I need to bank online?


What if my bank doesn’t offer Interac e-Transfer?


Can I send an Interac e-Transfer through this site?


Can I deposit an Interac e-Transfer into a bank account in another country?


Do I need to bank online?


How much does it cost to send and receive Interac e-Transfers?


How long will it take to receive the money in my bank account?


Are there limits on the amount I can send or receive?


Does Interac send Interac e-Transfer notifications via email and/or text messages?


I have a business. Can I send and receive Interac e-Transfers?


Why is your service sometimes called Interac Email Money Transfer and sometimes Interac e-Transfer?


Will other financial institutions offer Interac e-Transfers in the future?


How secure is it to send money by email or text message?


If I pay with Interac e-Transfer, is it the same as paying by Interac Debit or Interac Online?


Which banks are Interac e-Transfer participants?
Acadian Credit Union
Accent Credit Union
Access Credit Union
Advance Savings Credit Union
Advantage Credit Union
Affinity Credit Union
Aldergrove Credit Union
Alterna Bank
Alterna Savings
Apple Community Credit Union
Assiniboine Credit Union
ATB Financial
Auto Workers Community Credit Union
Battle River Credit Union
Beaumont Credit Union
Beaubear Credit Union
Bergengren Credit Union
BMO Bank of Montreal
Bow Valley Credit Union
Bulkley Valley Credit Union
Caisse Populaire de Clare
Cambrian Credit Union
Canadian Direct Financial
Canadian Western Bank
Casera Credit Union
Cataract Savings & Credit Union
Chinook Credit Union
Christian Credit Union
CIBC
City Savings Financial Services
Coastal Community Credit Union
Coastal Financial Credit Union
Columbia Valley Credit Union
Community First Credit Union
Community NL Credit Union
Community Savings Credit Union
Conexus Credit Union
Consolidated Credit Union
Copperfin Credit Union
Cornerstone Credit Union
Creative Arts Savings & Credit Union
Credit Union Atlantic
Creston & District Credit Union
CTC Bank
Diamond North Credit Union
Dauphin Plains Credit Union
Dominion Credit Union
Eagle River Credit Union
East Coast Credit Union
East Kootenay Community Credit Union
EasternEdge Credit Union
Eckville District Savings & Credit Union
Education Credit Union
Enderby & District Credit Union
The Energy Credit Union
Entegra Credit Union
Envision Financial
Estonian Credit Union
Évangéline-Central
Finnish Credit Union
Fire Services Credit Union
First Calgary Financial
First Nations Bank
FirstOntario Credit Union
Flin Flon Credit Union
Frontline Financial Credit Union
G & F Financial Group
Ganaraska Credit Union
Glace Bay Central Credit Union
Hald-nor Credit Union
Hamilton Sound CU
Heritage Credit Union (BC)
Hudson Bay Credit Union
Humber Valley Credit Union
Implicity Financial
ING Direct
Innovation Credit Union
iNova Credit Union
Integris Credit Union
Interior Savings Credit Union
Island Savings Credit Union
Kingston Community Credit Union
Kellogg Employees Credit Union
Kootenay Savings Credit Union
LaHave River Credit Union
Lake View Credit Union
Lakeland Credit Union
Leading Edge Credit Union
Libro Financial Group
Luminus Financial Services & Credit Union
Luseland Credit Union
Malpeque Bay Credit Union
Member Savings Credit Union Limited
Manulife Bank
Mennonite Savings and Credit Union
Meridian Credit Union
Metro Credit Union
Montague Credit Union
Morell Credit Union
Mount Lehman Credit Union
Mountain View Credit Union
National Bank of Canada
National Bank - Partnership
Solutions Banking - Freedom 55 Financial
Solutions Banking - Great-West Life
Solutions Banking - Investors Group
New Brunswick Teachers' Association (NBTA) Credit Union
New Ross Credit Union
New Waterford Credit Union
Newfoundland and Labrador Credit Union
North Peace Savings & Credit Union
North Sydney Credit Union
Northern Credit Union
Northern Lights Credit Union
Northern Savings Credit Union
OMISTA Credit Union
OPPA Credit Union
Osoyoos Credit Union
Outlook Financial
PenFinancial Credit Union
Peoples Credit Union
Peterborough Community Credit Union
Police Credit Union
Portage Credit Union
Prairie Centre Credit Union
President's Choice Financial
Princess Credit Union
Progressive Credit Union
Prospera Credit Union
Prosperity ONE Credit Union
Provincial Alliance Credit Union
Province House Credit Union
Public Service Credit Union
RBC Royal Bank of Canada
Reddy Kilowatt Credit Union
Revelstoke Credit Union
Roblin Credit Union
Rochdale Credit Union
Rocky Credit Union
Rosenort Credit Union
Salmon Arm Savings and Credit Union
Saugeen Community Credit Union
Scotiabank
Shell Employees' Credit Union
Souris Credit Union
Southwest Regional Credit Union
Spruce Credit Union
St. Josephs Credit Union
St. Stanislaus - St Casimir's Polish Parishes Credit Union
Steel Centre Credit Union
Steinbach Credit Union
Stella Maris Credit Union
Sudbury Credit Union
Summerland Credit Union
Sunrise Credit Union
Superior Credit Union
Swan Valley Credit Union
Sydenham Community Credit Union
Sydney Credit Union
TCU Financial Group
TD Canada Trust
Teachers Credit Union
Teachers Plus Credit Union
Tignish Credit Union
Toronto Municipal Employees' Credit Union Limited
Ukrainian Credit Union
Unigasco Community Credit Union
United Communities Credit Union
Valley Credit Union
Valley First
Vancity Credit Union
Vanguard Credit Union
VantageOne Credit Union
Venture Credit Union
Vermilion Credit Union
Victory Credit Union
Wainwright Credit Union
Westminster Savings Credit Union
Wetaskiwin Credit Union
Weyburn Credit Union
Williams Lake and District Credit Union
Windsor Family Credit Union
Your Credit Union


Can I deposit an Interac e-Transfer on my mobile device?


I received a text message notification from 100001. What does this mean?


I received a text message notification for an Interac e-Transfer. I don't want to pay data charges on my mobile phone and/or I cannot access the web. What should I do?


I tried sending an Interac e-Transfer notification to a mobile phone number, but received an email and/or text message saying it did not go through. Why?


Which phone numbers can I send Interac e-Transfer notifications to?


What happens if I send an Interac e-Transfer to a landline?


I received a text message from Interac, but did not opt in to this service. How do I stop receiving Interac text messages?


Can I respond to an Interac e-Transfer text message?







