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How to Use INTERAC sign-in service 

Interac sign-in service offers a secure and convenient way to access participating government services online. You can use your existing login credentials from a participating financial institution, without needing to create and manage a new username and password. (For a list of participating banks and credit unions, visit this page.) 

The option to gain access using Interac sign-in service can be found on the sign-in page of government service websites by navigating to the “Sign-In Partners” login option. From there, you will be redirected to the Interac sign-in service page to start the process. 

*Note that images and user screens displayed are for illustrative purposes only.

Before you start, you’ll need:

  • A Canadian bank account with a participating financial institution 
  • Access to online banking through your financial institution  

Here’s what to do:

  1. If the government service you are trying to access offers Interac sign-in service as a login option, select login with a sign-in partner. (It may also say sign in with your bank.)

  2. Image showing a government service login prompt with options for User ID or Sign-In Partner
  3. Select your financial institution from the list of sign-in partners provided. You will then be redirected to the login page of your selected financial institution.

  4. Image showing the Interac Sign-In service prompting to select a participating Sign-In
  5. Once your web browser redirects you to your financial institution’s sign-in page, you will be prompted to complete the login process – Interac will not have any access to your login information or any financial information.

  6. Image showing a login window asking for the Sign-In Partner’s user ID and password
  7. After logging in to your online banking service, some government services may require multi-factor authentication (MFA) before further access is granted. This could involve you inputting a one-time code that will be delivered via email, phone call or text message, depending on your selection.

    If this is your first-time using Interac sign-in service, you will be redirected to the product platform where you must accept the terms and conditions.

  8. Image showing a prompt after login asking you to enter a two-factor verification code
  9. Once the authentication process is successful, you will be redirected to the government service to begin using it.

  10. Image showing a successful verified login and access to your account information

To learn more about what Interac Verified can do, click here.