{"id":1200,"date":"2019-11-14T15:39:23","date_gmt":"2019-11-14T15:39:23","guid":{"rendered":"https:\/\/interac1.wpengine.com\/?page_id=1200"},"modified":"2026-01-30T07:36:57","modified_gmt":"2026-01-30T12:36:57","slug":"contact-us","status":"publish","type":"resources","link":"https:\/\/www.interac.ca\/en\/resources\/getting-help\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<section id=\"t4-hero-block_84ef064738d31c6023e72f10dce7623a\" class=\"block-t4-hero\" style=\"margin-top: 0px; margin-bottom: 100px; padding-top: px; padding-bottom: px;\">\n    <div class=\"grid-container\">\n        <div class=\"grid-x align-center align-middle\">\n            <div class=\"cell small-12 hero-title\">\n                <h1>Contact Us<\/h1>\n            <\/div>\n                                        <div class=\"cell small-12 hero-scroll\" data-smooth-scroll>\n                    <a class=\"--noborder\" href=\"#lead-text\"><i class=\"fal fa-chevron-down animated bounce\"><\/i><\/a>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"interac-breadcrumbs-block_11ce41a432470e9827b48587af04da5e\" class=\"interac-breadcrumbs\" style=\"background-color:#ffffff; margin-top: 0px; margin-bottom: 50px; padding-top: 0px; padding-bottom: 0px;\">\n    <div class=\"grid-container\">\n        <div class=\"grid-x grid-margin-x\">\n            <div class=\"cell small-12\">\n                <nav aria-label=\"Breadcrumb\" class=\"breadcrumb\"><ul class=\"breadcrumbs\"><\/ul><\/nav>            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\" id=\"lead-text\"><strong>Click on the department you want to contact below. For any immediate troubleshooting, please contact <a href=\"https:\/\/www.interac.ca\/consumers\/products\/interac-e-transfer\/#fi-list-interac-e-transfer\">your bank, credit union<\/a> or <a href=\"https:\/\/www.interac.ca\/business\/how-it-works\/find-an-acquirer\/\">Acquirer<\/a>.<\/strong><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<h2 class=\"wp-block-heading center\" id=\"h-business\">Business<\/h2>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"https:\/\/www.interac.ca\/en\/resources\/business-resources\/code-of-conduct\/\">Merchant resources<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"https:\/\/www.interac.ca\/en\/company\/about\/network-participants\/\">Network participation<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<p class=\"center hide\"><br>For Interac e-Transfer for Business support, connect with <a href=\"https:\/\/www.interac.ca\/consumers\/products\/interac-e-transfer\/#fi-list-interac-e-transfer\">your bank or credit union<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<h2 class=\"wp-block-heading center\" id=\"h-consumer\">Consumer<\/h2>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\">Contact <a href=\"https:\/\/www.interac.ca\/consumers\/products\/interac-e-transfer\/#fi-list-interac-e-transfer\">your bank or credit union<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\">Click <a href=\"https:\/\/www.interac.ca\/en\/resources\/personal-resources\/personal-faq\/interac-e-transfer\/\">here<\/a> for Interac e\u2011Transfer support<\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><strong>Report scams or phishing incidents<\/strong> &#8211; <a href=\"mailto:phishing@interac.ca\">phishing@interac.ca<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<h2 class=\"wp-block-heading center\"><em>Interac<\/em> Verification Solutions Support<\/h2>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"https:\/\/www.interac.ca\/consumers\/products\/interac-verification-solutions\/verification-service\/#contact\">Click here for&nbsp;<em>Interac<\/em>&nbsp;verification service support<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"https:\/\/www.interac.ca\/en\/verification\/personal\/sign-into-government-services\/#consumer-support\">Click here for <em>Interac<\/em> sign-in service support<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"https:\/\/www.interac.ca\/consumers\/products\/interac-verification-solutions\/document-verification-service\/#contact\">Click here for&nbsp;<em>Interac<\/em>&nbsp;document verification service support<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"https:\/\/www.interac.ca\/about\/careers\/\">Careers<\/a> Learn about joining the <em>Interac<\/em> team<\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<h2 class=\"wp-block-heading center\" id=\"h-media\">Media<\/h2>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\">Please note, customers cannot be supported by the Interac Media team.<\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"https:\/\/www.interac.ca\/content\/contact-media-team\/\">Media Inquiries<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<h2 class=\"wp-block-heading center\" id=\"h-sponsorships-and-community-investment\">Sponsorships and Community Investment<\/h2>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\"><a href=\"mailto:community@interac.ca\">community@interac.ca<\/a><\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<h2 class=\"wp-block-heading center\" id=\"h-newsletter-inquiries\">Newsletter Inquiries<\/h2>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<p class=\"center\">Questions about email or our newsletter, email <a href=\"mailto:newsletter@interac.ca\">newsletter@interac.ca<\/a> or <a href=\"mailto:info@interac.ca\">click here<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x align-center\"><div class=\"small-12 medium-8\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"grid-container\"><div class=\"grid-x\">\n<h2 class=\"wp-block-heading\" id=\"h-mailing-address\">Mailing Address<\/h2>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<p>200 Bay Street<br>Royal Bank Plaza, North Tower<br>Suite 2400, P.O Box 45<br>Toronto, Ontario<br>M5J 2J1<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"grid-container\"><div class=\"grid-x\">\n<h2 class=\"wp-block-heading\" id=\"h-shipping-address\">Shipping Address<\/h2>\n<\/div><\/div>\n\n<div class=\"grid-container\"><div class=\"grid-x\">\n<p>200 Bay Street<br>Royal Bank Plaza, North Tower<br>Suite 2400<br>Toronto, Ontario<br>M5J 2V8<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Click on the department you want to contact below. For any immediate troubleshooting, please contact your bank, credit union or Acquirer. Business Merchant resources Network participation For Interac e-Transfer for Business support, connect with your bank or credit union Consumer Contact your bank or credit union Click here for Interac e\u2011Transfer support Report scams or&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"resources_categories":[864],"class_list":["post-1200","resources","type-resources","status-publish","hentry","resources_categories-getting-help"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact Us - Interac<\/title>\n<meta name=\"description\" content=\"Need assistance? Contact Interac for support with your queries or concerns. 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