{"id":84909,"date":"2021-10-25T09:08:00","date_gmt":"2021-10-25T09:08:00","guid":{"rendered":"https:\/\/interac1.wpengine.com\/?post_type=content&#038;p=84909"},"modified":"2025-07-23T14:13:01","modified_gmt":"2025-07-23T18:13:01","slug":"digital-identity-in-employment","status":"publish","type":"content","link":"https:\/\/www.interac.ca\/en\/content\/business\/digital-identity-in-employment\/","title":{"rendered":"Digital Identity in Employment"},"content":{"rendered":"\n<p>I<strong>mproving security, efficiency, and convenience, while reducing risk and fraud.<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A Digital ID becomes the unique identifier linking an individual to their credentials and accreditations.\u201d<\/p>\n<\/blockquote>\n\n\n\n<section id=\"inline-link-block_26b195d8c0ef42d60ed139754fa1275f\" class=\"button-link\">\n    <div class=\"grid-container\">\n        \n                        <div class=\"grid-x grid-padding-x align-center\">\n                        \n            <a href=\"https:\/\/www.interac.ca\/wp-content\/uploads\/2021\/10\/INT-ID-Employment-White-Paper-ENGLISH-v01.pdf\" class=\"inline-link\" aria-label=\"Download White Paper Now\">Download White Paper Now<\/a>\n            \n                            <\/div>\n                    \n    <\/div>\n<\/section>\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>The efficient allocation of human resources is reliant on an employer accurately assessing a set of skills-based claims by a potential employee. A growing challenge, however, is being able to understand and verify these skills in a more comprehensive and efficient manner. Moreover, standard methods of pursuing candidates, determining their organizational fit, as well as conducting the pre-hire verification process, can be painfully slow and inefficient. The ability to submit verifiable credentials would enable employers to instantly confirm a candidate\u2019s accreditation.<\/p>\n\n\n\n<p>Verifiable credentials, linked to unique digital IDs, can modernize human resources, particularly the relationship between employees, employers, accredited institutions, and governments. A digital ID becomes the unique identifier linking an individual to their credentials and accreditations.<\/p>\n\n\n\n<p>Employers can easily validate a candidate\u2019s credentials, issued by accredited institutions, while governments can request employment records for accessing public services and other needs such as taxation. Most importantly, individuals will be able to grant or revoke access to their validated resumes, sensitive banking information, and other immutable personal data, while keeping it private and secure.<\/p>\n\n\n\n<p>In addition to the efficiency afforded by automating recruitment, digital IDs will improve security oversight, reduce the risk of fraud, validate credentials, and reduce the resources required to find and hire talent in the modern economy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How will HR evolve in Canada?<\/h2>\n\n\n\n<p>Surveys have shown that many job candidates misrepresent past work experience or education. Digitally verifying the applicant\u2019s credentials, linked to their government issued digital identification credentials, not only mitigates the risk of fraud, but it significantly increases efficiency when confirming an applicant\u2019s past work experience, skills certifications, or academic degrees.<\/p>\n\n\n\n<p>Remaining competitive in a modern, digital, service-based industry will involve seeking and processing vast amounts of applicants in order to find and hire the best talent. Beyond background checks, digital identification credentials also offer an opportunity for employers to secure employee records, issue smart contracts, adhere to compliance and regulation, and process payments and benefits.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"675\" data-src=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/How-will-HR-evolve-in-Canada--1024x675.png.webp\" alt=\"\" class=\"wp-image-84912 lazyload\" data-srcset=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/How-will-HR-evolve-in-Canada--1024x675.png.webp 1024w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/How-will-HR-evolve-in-Canada--300x198.png.webp 300w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/How-will-HR-evolve-in-Canada--768x506.png.webp 768w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/How-will-HR-evolve-in-Canada--1536x1012.png.webp 1536w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/How-will-HR-evolve-in-Canada-.png.webp 1666w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/675;\" data-original-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em><sub>Career Builder (2014) <a href=\"https:\/\/www.careerbuilder.ca\/share\/aboutus\/pressreleasesdetail.aspx?sd=8%2F7%2F2014&amp;id=pr837&amp;ed=12%2F31%2F2014\" target=\"_blank\" rel=\"noreferrer noopener\">Fifty-eight Percent of Employers Have Caught a Lie on a Resume, According to a New CareerBuilder Survey<\/a><\/sub><\/em><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How does digital ID help?<\/h2>\n\n\n\n<p>Beyond improving security, efficiency, and convenience, a digital identification exchange network will also allow all parties involved to exchange data in a compliant manner, for the overall improvement of allocating and managing human capital.<\/p>\n\n\n\n<p><strong>Employers<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Strengthens security<\/strong>, by not storing sensitive employee records, but being granted permission to relevant information by applicants, when necessary, in tokenized form.<\/li>\n\n\n\n<li><strong>Enables increased capacity and efficiency<\/strong>, while mitigating the risk of resume fraud, when verifying candidate credentials such as work experience, skills certifications, or academic degrees.<\/li>\n\n\n\n<li><strong>Decreases costs<\/strong> by increasing likelihood of hiring qualified talent and reducing turnover.<\/li>\n<\/ul>\n\n\n\n<p><strong>Applicants<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Offers greater convenience<\/strong>, by reducing the amount of paperwork exchanged and elapsed time throughout the interview process.<\/li>\n\n\n\n<li><strong>Provides a detailed view<\/strong> of what information an employer requests and for what purpose. This is known as informed consent, and it is a critical component of any Digital ID solution.<\/li>\n\n\n\n<li><strong>Enables data compliance<\/strong>, where employees can retract personal information made available to an employer upon termination of employment.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">User Journey<\/h2>\n\n\n\n<p>Digital identity will enable automated verification of qualifications, all while removing the need to store sensitive information, by radically improving authenticity and security through tokenization. Improvements become evident at every stage of the labour cycle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Submitting a Resume<\/h3>\n\n\n\n<p>Ivan is applying for a product designer position at a growing tech company. He is about to submit his candidacy for the role, but the company is requesting proof of an undergraduate degree prior to proceeding. Through the company\u2019s website, he is prompted to digitally verify his undergraduate diploma issued by his university.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Attending an Interview<\/h3>\n\n\n\n<p>Meeting the requirements for the role, he has been invited to attend a virtual interview. During the interview, he is asked more specific questions regarding his past work experience. The recruiter sends Ivan a request to share the contact information for his references. Ivan consents to sharing that additional information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Accepting Offer<\/h3>\n\n\n\n<p>By the end of the week, Ivan is extended an offer, outlining his new job description, salary, bonus structure, and benefits. Ivan digitally signs and is ready to start work immediately<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Receiving Payment<\/h3>\n\n\n\n<p>Upon signing on, Ivan is prompted to share his social insurance number and banking information with HR. He accepts and the company is now able to register him as an employee and perform direct deposit by-weekly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Submitting Taxes<\/h3>\n\n\n\n<p>Ivan has been in the role for 6 months, and tax season is fast approaching. He is issued a T4 by his employer, which he adds to his digital wallet, to eventually share with the provincial and federal government, along with any other tax forms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 6: Leaving Employment<\/h3>\n\n\n\n<p>Ivan has found a new opportunity offering a higher salary and has submitted his two weeks\u2019 notice. His current employer issues him a verifiable credential that he can use as a reference in the future. Ivan can revoke access to his personal information following his last day at work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is a Verifiable Credential?<\/h2>\n\n\n\n<p>A Verifiable Credential is a digitally verifiable proof of attributes such as a qualification (university degree) or piece of information (social insurance number). It validates qualities or properties of a claim put forward by a user, establishing its existence and uniqueness.<sup>1<\/sup><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our Principles<\/h2>\n\n\n\n<p>Digital identity is easy to theorize, but architecting and implementing a comprehensive, secure, and sustainable system is another matter entirely \u2013 and an important part of getting it right is having a clearly articulated set of principles to guide the effort. We believe that there are five:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">User Control &amp; Convenience<\/h3>\n\n\n\n<p>No one wants to entrust a system with their personal details if those details are going to be transferred to and stored by numerous parties \u2013 especially if this happens without the user\u2019s knowledge and express consent. While ensuring user control, an identity system must also be convenient and easy; if it isn\u2019t, it won\u2019t be adopted by users, many of whom are already used to intuitive apps on mobile devices.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Standards &amp; Openness<\/h3>\n\n\n\n<p>In any dynamic system, it\u2019s difficult to predict what the future will look like \u2013 so it\u2019s important to build today\u2019s solutions on universally-agreed standards. Not only does this reduce costs by eliminating the expense of building and then later having to adapt custom, one-off solutions, but it enables solutions built by others in the future to \u201cplug into\u201d the initial solution. Openness encourages adoption, innovation, and flexibility.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ubiquity<\/h3>\n\n\n\n<p>Security risks abound when people create different identities and passwords for each public and private service they access. They\u2019ll often default to a single, easy-to-remember (and easy to crack) password, for example. At the same time, a digital identity that only applies to a handful of services will probably not be well- adopted. A ubiquitous system is a more convenient and a more secure system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Trusted Brand<\/h3>\n\n\n\n<p>No user is likely to adopt an identity solution built or maintained by an organization they don\u2019t trust. The question of identity is simply too important, and the impact of identity theft too great, to leave this to chance. Further, building a large-scale (and ubiquitous) solution will require the cooperation and coordination of many players, and these players need to trust each other and the organization leading the effort.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security via Abstraction<\/h3>\n\n\n\n<p>Even with the best user controls, a certain amount of identity data must be part of transactions in any given ecosystem. A highly effective way of securing that data is to \u201cabstract\u201d it, by replacing a private identifier with a publicly available one (like a person\u2019s email address) or by replacing it with a randomized number that serves as an authorized \u201ctoken\u201d for the purposes of the transaction \u2013 and is not useful for any other purpose.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1003\" data-src=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/Our-Digital-ID-principles-Interac-1024x1003.png.webp\" alt=\"\" class=\"wp-image-84914 lazyload\" data-srcset=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/Our-Digital-ID-principles-Interac-1024x1003.png.webp 1024w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/Our-Digital-ID-principles-Interac-300x294.png.webp 300w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/Our-Digital-ID-principles-Interac-768x752.png.webp 768w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2021\/10\/Our-Digital-ID-principles-Interac.png.webp 1464w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1003;\" data-original-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Finding the right talent to fulfill a role is a laborious process of sifting through a plethora of resumes and cover letters, followed by valuable time spent validating an applicant\u2019s claims and accreditations. A standardized digital ID framework will integrate into this emerging human resource ecosystem where a user\u2019s identity and skills are securely authenticated without copying and storing sensitive data.<\/p>\n\n\n\n<p>Employers will not be liable for storing any employee information, because the information is uniquely owned, shared, and revoked by the employee. Therefore, in addition to personal or sensitive information, a user\u2019s digital ID is at the core of storing and sharing their skills and qualifications.<\/p>\n\n\n\n<p>As more accredited institutions and recognized education platforms begin issuing verifiable credentials, businesses will undoubtedly leverage this secure resourcesaving approach to parsing applicants and finding the right fit for the role<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">If you\u2019re interested in collaborating with Interac on the future of Digital ID, drop us a line at <a href=\"mailto:digitalid@interac.ca\">digitalid@interac.ca<\/a>.<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A standardized digital ID framework will integrate into this emerging human resource ecosystem where a user\u2019s identity and skills are securely authenticated without copying and storing sensitive data.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p><sub>1 <em><a href=\"https:\/\/www.w3.org\/TR\/vc-use-cases\/\" target=\"_blank\" rel=\"noreferrer noopener\">W3C, Verifiable Credentials Use Cases<\/a><\/em><\/sub><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Improving security, efficiency, and convenience, while reducing risk and fraud. A Digital ID becomes the unique identifier linking an individual to their credentials and accreditations.\u201d Introduction The efficient allocation of human resources is reliant on an employer accurately assessing a set of skills-based claims by a potential employee. A growing challenge, however, is being able&hellip;<\/p>\n","protected":false},"author":8,"featured_media":84918,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"content-tags":[952,788],"content-category":[189],"spokespeople":[],"in_the_know_post_format":[177],"class_list":["post-84909","content","type-content","status-publish","format-standard","has-post-thumbnail","hentry","content-tags-enterprise-and-government","content-tags-interac-verified","content-category-business","in_the_know_post_format-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Digital Identity in Employment - Interac<\/title>\n<meta name=\"description\" content=\"See how digital ID streamlines hiring and onboarding - helping Canadians verify credentials securely while protecting privacy and reducing fraud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.interac.ca\/en\/content\/business\/digital-identity-in-employment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital Identity in Employment\" \/>\n<meta property=\"og:description\" content=\"Improving security, efficiency, and convenience, while reducing risk and fraud. 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