{"id":80529,"date":"2019-01-14T00:02:00","date_gmt":"2019-01-14T00:02:00","guid":{"rendered":"https:\/\/interac1.wpengine.com\/?post_type=content&#038;p=80529"},"modified":"2025-09-18T10:32:56","modified_gmt":"2025-09-18T14:32:56","slug":"digital-identity-in-immigration","status":"publish","type":"content","link":"https:\/\/www.interac.ca\/en\/content\/business\/digital-identity-in-immigration\/","title":{"rendered":"Digital Identity in Immigration"},"content":{"rendered":"\n<p><strong>Improving the experience of becoming a new Canadian resident<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Digital identity \u2013 as applied to visas, permanent residence cards, and citizenship documentation \u2013 promises to be a critical element in any such transformation.<\/p><\/blockquote><\/figure>\n\n\n\n<section id=\"inline-link-block_88f598c3c9cd0c8db401d6cb88710de2\" class=\"button-link\">\n    <div class=\"grid-container\">\n        \n                        <div class=\"grid-x grid-padding-x align-center\">\n                        \n            <a href=\"https:\/\/www.interac.ca\/wp-content\/uploads\/2021\/06\/Interac-White-Paper-Digital-Identity-in-Immigration-1.pdf\" class=\"inline-link\" aria-label=\"Download White Paper\">Download White Paper<\/a>\n            \n                            <\/div>\n                    \n    <\/div>\n<\/section>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-introduction\">Introduction<\/h2>\n\n\n\n<p>Canada has a well-earned global reputation as one of the most open countries in the world. Over 200,000 people a year become permanent residents here, and roughly similar numbers each year become full citizens.* This annual intake is set to grow by 50-60%, based on the federal government\u2019s latest plans.** In the current fiscal year, Immigration, Refugees and Citizenship Canada (IRCC) is expected to spend $2.7 billion, 80% of which goes to permanent immigration and related documentation** \u2013 and that doesn\u2019t include spending by provincial immigration related programs.<\/p>\n\n\n\n<p>A more efficient and effective immigration system would have benefits not only for the clients that rely on it, but for the Canadian businesses who hire them. Digital identity \u2013 as applied to visas, permanent residence cards, and citizenship documentation \u2013 promises to be a critical element in any such transformation.<\/p>\n\n\n\n<p>Digital identity would improve the experience for users. The immigration process is necessarily information-intensive, but there\u2019s no need to inscribe all of that information on physical paper and for clients to have to wait weeks or months to receive their certifications in the mail. Nor should their lives have to remain on hold while they wait. Digital identity should allow new permanent residents to open bank accounts and look for work as soon as they\u2019re approved.<\/p>\n\n\n\n<p>It promises greater efficiencies for governments. Information on paper forms has to be keyed into computers (and incorrectly-captured information has to be corrected down the line \u2013 a potentially expensive process when back-tracking and verification efforts are factored in); it also has to be filed, archived, and maintained. In addition to reducing such processing overheads, digital identity should create opportunities at border points to speed the flow of travellers. Efficiencies would likely accrue to the wider economy, too: banks, for example, would be able to offer online account opening for immigrants without having to verify their documents in person.<\/p>\n\n\n\n<p>By improving the system\u2019s integrity, governments at all levels would have less to fear from fraud (including health, welfare, and mortgage fraud), and law enforcement would have more confidence in the system and in the data it relies on.<\/p>\n\n\n\n<p>In the following pages we\u2019ll review the five guiding principles that we think should lie at the foundation of any broadly-adopted digital identity system, and we\u2019ll look at a couple of examples of how its capabilities \u2013 focused, for the sake of simplicity, on permanent residency \u2013 could help create the twenty-first century immigration system we all deserve.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-our-principles\">Our principles<\/h2>\n\n\n\n<p>Digital identity is easy to theorize about, but architecting and implementing a comprehensive, secure, and sustainable system is another matter entirely \u2013 and an important part of getting it right is having a clearly articulated set of principles to guide the effort. We believe that there are five:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-user-control-convenience\">User control &amp; convenience<\/h4>\n\n\n\n<p>No one wants to entrust a system with their personal details if those details are going to be transferred to and stored by numerous parties \u2013 especially if this happens without the user\u2019s control or knowledge. At the same time, an identity system must be convenient and easy to use; if it isn\u2019t, it won\u2019t be adopted by Canadians already used to intuitive apps on mobile devices.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-ubiquity\">Ubiquity<\/h4>\n\n\n\n<p>Security risks abound when people have to create different identities and passwords for each public and private service they access: they\u2019ll often default to a single, easy-to-remember (and easy to crack) password, for example. At the same time, a digital identity that only applies to a handful of services will probably not be well adopted. A ubiquitous system is a more convenient and more secure system.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-security-via-abstraction\">Security via abstraction<\/h4>\n\n\n\n<p>Even with the best user controls, a certain amount of identity data must necessarily be part of transactions in any given ecosystem. A highly effective way of securing that data is to \u201cabstract\u201d it, by replacing a private identifier with a publicly available one (like a person\u2019s email address) or by replacing it with a randomized number that serves as an authorized \u201ctoken\u201d for the purposes of the transaction \u2013 and is not useful for any other purpose.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-standards-openness\">Standards &amp; openness<\/h4>\n\n\n\n<p>In any dynamic system, it\u2019s difficult to predict what the future will look like \u2013 so it\u2019s important to build today\u2019s solutions on universally-agreed standards. Not only does this reduce costs by eliminating the expense of building and then later having to adapt custom, one-off solutions, but it enables solutions built by others in the future to \u201cplug into\u201d the initial solution. Openness as an approach encourages adoption, innovation, and flexibility.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-trusted-brand\">Trusted brand<\/h4>\n\n\n\n<p>No user is likely to adopt an identity solution built or maintained by an organization they don\u2019t trust; the question of identity is simply too important, and the impact of identity theft too great, to leave this to chance. Further, building a large scale (and ubiquitous) solution will require the cooperation and coordination of many players, and these players need to trust each other and the organization leading the effort.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"990\" data-src=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.14.17-PM-1-1024x990.png.webp\" alt=\"\" class=\"wp-image-103728 lazyload\" data-srcset=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.14.17-PM-1-1024x990.png.webp 1024w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.14.17-PM-1-300x290.png.webp 300w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.14.17-PM-1-768x742.png.webp 768w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.14.17-PM-1.png.webp 1372w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/990;\" data-original-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-example-1-residency-documentation\">Example 1: Residency documentation<\/h2>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>At the end of the interview, the officer signs off and before Rich even stands up, he receives a digital PR card<\/p><\/blockquote><\/figure>\n\n\n\n<p>Here\u2019s how \u201conboarding\u201d for permanent resident status could work in a future with digital identities.<\/p>\n\n\n\n<p>Rich, a software developer from the Philippines, has been working in his global employer\u2019s head office in Canada for a year, and decides he wants to live here on a permanent basis. Visiting the Government of Canada\u2019s website, he first follows an online dialogue to ensure he\u2019s eligible to apply for Permanent Residency. He\u2019s pleased to discover that he is indeed eligible, and moves to the site\u2019s application page.<\/p>\n\n\n\n<p>There, he fills out the majority of the application questions online, but still has to visit a commercial photographer to have his photograph taken. The photographer provides him with an image file \u2013 digitally signed by the photographer and encrypted \u2013 to upload with his application. He uses Interac to pay the processing fee, and then hits \u201csubmit\u201d.<\/p>\n\n\n\n<p>The government receives his complete application and photo immediately, and begins its review and approval process. After a couple of weeks, Rich receives an email saying that his application has been approved, and directing him to a webpage that allows him to book an in-person interview with an immigration officer. He schedules and attends the interview, which allows the government to verify that nothing has changed since his application and that he remains eligible for permanent residency.<\/p>\n\n\n\n<p>At the end of the interview, the officer signs off on his immigration process, and before Rich even stands up, within seconds he receives a notification on his mobile device saying that a digital Permanent Resident card is now available for his use. Following a link, he downloads a government app and uses it to install his Permanent Resident card on his device. The app prompts him to take a selfie so it can verify his identity against the photo he provided with his application, and once this is done, it activates the card in the app\u2019s digital wallet.<\/p>\n\n\n\n<p>As he walks out of the immigration office, he is a permanent resident \u2013 and he\u2019s able to prove it in order to access financial and government services, and to leave and re-enter the country.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"413\" data-src=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.23.55-PM-1024x413.png.webp\" alt=\"\" class=\"wp-image-103730 lazyload\" data-srcset=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.23.55-PM-1024x413.png.webp 1024w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.23.55-PM-300x121.png.webp 300w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.23.55-PM-768x310.png.webp 768w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.23.55-PM-1536x620.png.webp 1536w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.23.55-PM-2048x826.png.webp 2048w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/413;\" data-original-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-example-2-registration-for-services\">Example 2: Registration for services<\/h2>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Instead of having to visit a ministry in person, he uses his digital PR card to prove his identity and his residence status<\/p><\/blockquote><\/figure>\n\n\n\n<p>As mentioned in our previous example, Rich is now able to use his digital Permanent Resident card to easily access a range of services.<\/p>\n\n\n\n<p>To open a bank account, he downloads the financial institution\u2019s app to his mobile device. As proof of his residency, he authorizes the app to transfer the \u201ctokenized\u201d information from his digital Permanent Resident card held within the government app. Tokenization replaces private data in the card with randomized data used only to authenticate that one transaction \u2013 and useless afterwards or elsewhere. The app auto-fills certain fields in his account application from data in his Permanent Resident card, and Rich completes the rest. The bank receives the application, and its systems use the tokenized card to authenticate his identity and his residency status against a secure database maintained by the government or a trusted third party. It then opens an account for him within seconds of his submitting the application forms.<\/p>\n\n\n\n<p>As the use of digital identity expands, Rich will one day be able to register for government services just as easily as for financial services. Instead of having to visit a provincial ministry in person to present his identification documents (birth certificate, driver\u2019s licence, etc.) and his proofs of residency (utility bills or the like), he\u2019ll simply pull up the government services website and use his digital Permanent Resident card to prove his identity and his residence status and to securely sign his completed registration. Since he\u2019ll be digitally authenticating himself, the ministry may well be able to source his address and other necessary details, with his express consent, from other government agencies, eliminating the need for him to fill in many of the fields in the registration, and as mentioned, removing the need for him to stand in line at a ministry office. Should he ever decide to change provinces, he would be able to access local provincial services in his new home in an equally simple fashion.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"418\" data-src=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.24.19-PM-1024x418.png.webp\" alt=\"\" class=\"wp-image-103733 lazyload\" data-srcset=\"https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.24.19-PM-1024x418.png.webp 1024w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.24.19-PM-300x123.png.webp 300w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.24.19-PM-768x314.png.webp 768w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.24.19-PM-1536x627.png.webp 1536w, https:\/\/www.interac.ca\/wp-content\/smush-webp\/2022\/11\/Screen-Shot-2022-11-01-at-7.24.19-PM-2048x837.png.webp 2048w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/418;\" data-original-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\">Conclusion<\/h2>\n\n\n\n<p>With the potential it has always held for improving economic growth and enriching the lives of Canadians, immigration is important to get right. Digital identity is probably one of the most effective mechanisms we have for achieving this goal:<\/p>\n\n\n\n<p><strong>Improving client experiences<\/strong>, by speeding application processes and eliminating post-approval wait times for crucially needed documents.<\/p>\n\n\n\n<p><strong>Driving efficiencies<\/strong>&nbsp;for both governments and private-sector institutions, eliminating paperwork, errors, and needless effort.<\/p>\n\n\n\n<p><strong>Strengthening security and reducing fraud<\/strong>, by erasing a point of vulnerability to forgery and other identity-based crimes.<\/p>\n\n\n\n<p>As we\u2019ve noted in previous papers, digital identity systems can \u2013 and should \u2013 be rolled out incrementally, building on the capacities and the trust embedded in existing systems and processes. Yet while following a step-by-step plan, governments should develop a holistic strategy, keeping their eye on an ultimate vision that encompasses as many services as possible, establishing a rigorous structure of user control and consent, and using open standards to ensure that other levels of government \u2013 federal, provincial, municipal \u2013 can connect easily into the emerging framework when they\u2019re ready to do so.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>While following a step-by-step plan, governments should develop a holistic strategy, keeping their eye on an ultimate vision that encompasses as many services as possible.<\/p><\/blockquote><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\" id=\"h-if-you-re-interested-in-collaborating-with-interac-on-the-future-of-digital-id-drop-us-a-line-at-digitalid-interac-ca\">If you\u2019re interested in collaborating with Interac on the future of Digital ID, drop us a line at&nbsp;<a href=\"mailto:digitalid@interac.ca\">digitalid@interac.ca<\/a><\/h4>\n\n\n\n<p><sup>* Source: Statistics Canada<\/sup><\/p>\n\n\n\n<p><sup>** Source: Government of Canada, IRCC Departmental Plan<\/sup><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Improving the experience of becoming a new Canadian resident Digital identity \u2013 as applied to visas, permanent residence cards, and citizenship documentation \u2013 promises to be a critical element in any such transformation. Introduction Canada has a well-earned global reputation as one of the most open countries in the world. Over 200,000 people a year&hellip;<\/p>\n","protected":false},"author":1,"featured_media":80897,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"content-tags":[952,788],"content-category":[189],"spokespeople":[],"in_the_know_post_format":[177],"class_list":["post-80529","content","type-content","status-publish","format-standard","has-post-thumbnail","hentry","content-tags-enterprise-and-government","content-tags-interac-verified","content-category-business","in_the_know_post_format-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Digital Identity in Immigration - Interac<\/title>\n<meta name=\"description\" content=\"Learn how digital ID can support newcomers to Canada by enabling secure, efficient access to immigration services and protecting personal data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.interac.ca\/en\/content\/business\/digital-identity-in-immigration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital Identity in Immigration\" \/>\n<meta property=\"og:description\" content=\"Improving the experience of becoming a new Canadian resident Digital identity \u2013 as applied to visas, permanent residence cards, and citizenship\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.interac.ca\/en\/content\/business\/digital-identity-in-immigration\/\" \/>\n<meta property=\"og:site_name\" content=\"Interac\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/interac\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-18T14:32:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.interac.ca\/wp-content\/uploads\/2021\/06\/Digital-identity-in-immigration.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@interac\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.interac.ca\/en\/content\/business\/digital-identity-in-immigration\/\",\"url\":\"https:\/\/www.interac.ca\/en\/content\/business\/digital-identity-in-immigration\/\",\"name\":\"Digital Identity in Immigration - 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