{"id":74076,"date":"2018-11-30T21:07:00","date_gmt":"2018-11-30T21:07:00","guid":{"rendered":"https:\/\/interac1.wpengine.com\/content\/%content-category%\/good-ol-fashioned-customer-service-meets-fast-efficient-payments\/"},"modified":"2025-05-30T12:42:45","modified_gmt":"2025-05-30T16:42:45","slug":"good-ol-fashioned-customer-service-meets-fast-efficient-payments","status":"publish","type":"content","link":"https:\/\/www.interac.ca\/en\/content\/business\/good-ol-fashioned-customer-service-meets-fast-efficient-payments\/","title":{"rendered":"Good ol\u2019 fashioned customer service meets fast, efficient payments"},"content":{"rendered":"<p>It\u2019s been over three decades since Evan and Cathy MacDonald started their own mom and pop grocery store. In that time, the Village Grocer has continued to grow, all while offering the same homemade delicacies and quality customer experiences. But expansion has also brought new challenges, and from accounting to advertising to HR, Evan and Cathy have a lot more on their plates.<\/p>\n<p>Thankfully, Interac and the Canadian Federation of Independent Business (CFIB) are here to help. The low <em>Interac<\/em> fee structure helps the MacDonalds keep expenses down while offering their customers the choice to pay the way they want, and the CFIB gives them access to banking services, business infrastructure and political advocacy. Watch the video to see how Interac and the CFIB are giving entrepreneurs the tools they need to do business.<\/p>\n\n\n<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Qu9GhJ5ocPU?rel=0\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s been over three decades since Evan and Cathy MacDonald started their own mom and pop grocery store. In that time, the Village Grocer has continued to grow, all while offering the same homemade delicacies and quality customer experiences. But expansion has also brought new challenges, and from accounting to advertising to HR, Evan and Cathy have a lot more on their plates. [Read more]<\/p>\n","protected":false},"author":1,"featured_media":74077,"template":"","format":"video","meta":{"_acf_changed":false,"footnotes":""},"content-tags":[279,300],"content-category":[189],"spokespeople":[],"in_the_know_post_format":[175],"class_list":["post-74076","content","type-content","status-publish","format-video","has-post-thumbnail","hentry","content-tags-interac-debit","content-tags-small-business","content-category-business","in_the_know_post_format-video"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Meeting customer needs with Interac payments<\/title>\n<meta name=\"description\" content=\"Learn how small business owners Evan and Cathy MacDonald work with Interac and the Canadian Federation of Independent Business to help grow their business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.interac.ca\/en\/content\/business\/good-ol-fashioned-customer-service-meets-fast-efficient-payments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Good ol\u2019 fashioned customer service meets fast, efficient payments\" \/>\n<meta property=\"og:description\" content=\"It\u2019s been over three decades since Evan and Cathy MacDonald started their own mom and pop grocery store. 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