Interac - FAQs

Always check to make sure you have entered the correct mobile phone number each time you wish to send an Interac e-Transfer. A notification may not be delivered to the recipient if the:

  • Phone number entered is a land line
  • Phone number entered is a non-Canadian mobile phone number
  • Recipient has blocked Interac e-Transfer notifications being sent to his/her mobile phone number
  • Recipient is encountering technical issues with their mobile phone and therefore the message cannot be delivered for technical reasons (e.g. phone is off, mobile network unavailable)
  • Mobile Network Operator does not support all text messages