Interac e-Transfer is a fast, secure and convenient way to send money to anyone in Canada from within the security of your online banking service. It uses email or text messaging for fast notification to the recipient that a transfer has been sent, while the participating financial institutions transfer the funds using established and secure banking procedures.
To send Interac e-Transfer, all you need is an email address, online access to your bank account at a participating financial institution and the email address or mobile phone number of the person that you are sending money to. Email and/or text messages carry the notification while the financial institutions use existing payment networks to transfer the money to any financial institution in Canada.
NOTE: As of July 1, 2018, there is no longer an option to deposit Interac e-Transfer® transactions offline (without access to online banking) . You are encouraged to deposit Interac e-Transfer transactions via online or mobile banking at one of the participating financial institutions.
For a limited time you can still login to view history of your deposited transfers, your account and profile information. Click here to login to the Interac e-Transfer Offline Service.
No. While it is possible to pay for things using any of these Interac branded services, Interac e-Transfer is different because it is a way to electronically transfer money directly from one party to another. As such, the service has some of the advantages and disadvantages of paying with cash.
Once a transfer has been deposited, it cannot be cancelled or reversed.
Like using cash, you should send money transfers only to parties you know and trust. For most uses of the Interac e-Transfer service (sending money to family and friends, repaying IOUs, sending monetary gifts, etc.), you know the recipient well. For uses where you may not know the receiver well (e.g., online auction purchases), take the precautions you would take when making cash purchases. For auctions and online purchases, be sure to read and follow steps as recommended by operators of these websites to protect your money.
The text message was sent because someone chose to send you Interac e-Transfer and notify you via text message. We recommend you let this person know you do not want to receive these messages. The sender can use your email address instead to send you a transfer.
To permanently stop all text message notifications from Interac e-Transfer, reply to an Interac e-Transfer text message with the message STOP (or text STOP to 100001). Once stopped, text message notifications cannot be reinstated.
Standard text messaging charges apply.
Yes. Canadian financial institutions know that people want to send money quickly and easily. Watch for upcoming announcements or contact your financial institution to find out when they will be offering Interac e-Transfers.
Yes, two responses (in both English and French) are accepted by the service and Interac will reply to these messages. Remember that text messages are limited to very few characters and therefore do not contain detailed information.
A HELP reply to short code 100001 will provide you with the address of this website, and instructions to type the link received in your notification into any browser.
To permanently stop all text message notifications from Interac e-Transfer, reply to any of the texts with the message STOP (or text STOP to 100001). Once stopped, text message notifications cannot be re-started.
Standard text messaging charges apply.
No. The only way you can send an Interac e-Transfer is within the security of your online banking service at a participating financial institution. This way, the financial institution can identify you and process the transfer instantly. If you do not have access to online banking, contact your financial institution or visit their online banking website to sign up.
Yes. An Interac e-Transfer notification can be sent to a Canadian mobile phone number.
If you also provided an email address, the recipient will be notified by email. Otherwise, you may be informed that the transfer notification could not be delivered and will be directed to either reclaim your transfer or correct the contact information of your recipient.
Always check to make sure you have entered the correct mobile phone number each time you wish to send an Interac e-Transfer. A notification may not be delivered to the recipient if the:
Send Money is a feature within the Interac e-Transfer service where money can be sent to anyone in Canada within the security of your online banking or a mobile banking application. When money is sent, the recipient will receive a notification via email or text message that someone is sending them money. The recipient will then be required to log into their online or mobile banking application to deposit the funds.
Request Money is a feature within the Interac e-Transfer service where money can be requested from anyone in Canada within the security of your online banking or mobile banking application. Money can be requested using an email or text messaging. When the request is fulfilled, the requestor is provided with a notification once the funds are available in their account. Click here for a list of participating financial institutions and to learn more about the Request Money Feature.
Autodeposit is a feature within the Interac e-Transfer service where users can register an identifier, such as their email address, to have funds deposited directly into their bank account, without having to answer a security question. Click here for a list of participating financial institutions and to learn more about the Autodeposit feature.