There may be a fee from your financial institution for using the Interac e-Transfer service. Please check with your financial institution directly.
Like most other financial transactions, there are limits on the amount you can send. Each Financial Institution sets send limits through online banking. Please contact your financial institution for more details.
Some participating financial institutions offer the Interac e-Transfer service to their small business online banking customers. Please check with your financial institution to find out more.
You are not sending money by email or text message; only the notification travels over the Internet or over the air to advise the recipient that the transfer has been initiated and to provide instructions on how to deposit the money. The money always resides safely at a financial institution, and is transferred through existing payment networks that financial institutions have used for years to settle cheques, bank machine deposits and withdrawals.
Security measures have been built into the system, including:
To cancel an Interac e-Transfer that you have sent, you must log back in to your financial institutions online banking page. From there you can review your transaction or payment history to select the Interac e-Transfer you wish, and use the cancel option provided. This process will vary by participating financial institution and cancellation fees may occur. Contact your financial institution directly for more information.
Exact instructions will vary by participating financial institution. Once you are logged in to your online bank account, navigate to the section for Interac e-Transfer and simply follow their instructions to add a recipient and start sending money.
There may be a fee from your financial institution for using the Interac e-Transfer service. Please contact your Financial Institution directly.
The security question and answer is the shared secret between the sender and recipient of the Interac e-transfer. It is one of the methods for validating the recipient of the money transferred using Interac e-Transfer.
Limits for sending an Interac e-Transfer transaction vary by transaction and financial institution. Please contact your financial institution directly.
The sender will receive a notification once the contact / recipient has deposited the funds into their bank account.
If you have sent an Interac e-Transfer to the wrong email address or mobile number and the funds have not yet been deposited into a bank account, you can log back into your online banking or mobile banking application and edit the email address or mobile number to the correct one. Alternatively, you can cancel the transaction. Please note that there may be a fee from your financial institution to cancel the transaction. Please contact your financial institution for details.
Exact instructions will vary by participating financial institution. To cancel an Interac e-Transfer transaction, log into your bank's online banking / mobile banking application and go to the transaction history section under Interac e-Transfer. An Interac e-Transfer can only be cancelled if the funds haven't already been deposited. Please note that there may be a fee from your financial institution to cancel the transaction. Please contact your financial institution for details.
Interac e-Transfer transactions are sent in near real-time to within 30 minutes, depending on your financial institution.
Please contact your financial institution directly.
Please contact your financial institution directly for issues sending money using Interac e-Transfer.