Interac e-Transfer Customer Support Form

Interac e-Transfer® Customer Support Form

NOTE: As of July 1, 2018, there is no longer an option to deposit Interac e-Transfer transactions offline (without access to online banking) . You are encouraged to deposit Interac e-Transfer transactions via online or mobile banking at one of the participating financial institutions.

For a limited time you can still request history of your deposited transfers by using the form below or contacting the support team at etransfer_support@interac.ca.

This is an 8-digit alphanumeric number which begins with “CA”. It is case sensitive and is typically found at the end of the URL bar of the browser.
This is an alphanumeric number which begins with “CA1MR” and is case sensitive.
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Your contact information:

Email: etransfer_support@interac.ca

Toll free: 1-888-238-6433