Interac document verification service helps businesses verify customers’ identity using select government-issued photo ID and facial biometrics. Interac document verification service is built with secure technology at its core to help protect your customers and your business from fraud.

When online services require proof of identity, Interac document verification service enables your customers to securely verify that they have a valid government-issued photo ID. It’s an easy and secure way to help confirm that your customers are who they say they are.

When your customers verify themselves online using Interac document verification service, they will be prompted to take a photo of their government-issued photo ID (driver’s licence or passport) and a selfie to confirm their identity. The service uses one-time facial biometric analysis that’s powered by market-leading technology.

At this time, our technology can be configured to supports the verification of up to 33 different key Canadian federal and provincially issued identification documents – with more to come! Depending on the participating service provider’s use case, supported documents may include:

• Passports (Canadian issued and select foreign passports)
• Driver’s licenses (all 13 provinces and territories)
• Provincial Photo ID cards (all provinces and territories; excluding Quebec)
• Indian status card
• Permanent residency cards
• Veteran’s Service Card
• Photo health card (British Columbia, Ontario, Nova Scotia, and Quebec – if permitted by regulation).

​Your organization will have the ability to manage and control the document options available for your clients. ​

Your clients may not see all the options available listed when they are using the Interac document verification service.  This is because the participating service provider may opt to request select document types and/or the collection of certain document types (i.e. health cards) may be restricted in some jurisdictions.