Contact Us

Interac e-Transfer® Customer Support Form

If you are currently experiencing an issue with an Interac e-Transfer, please complete as much of this form as possible so our team can investigate. The more information you provide here, the easier it will be for us to assist you.

This is an 8-digit alphanumeric number which begins with “CAxxxxxx”. It is case sensitive and is typically found at the end of the URL bar of the browser.

Your contact information

Interac Association

Royal Bank Plaza, North Tower
200 Bay Street, Suite 2400
P.O. Box 45, Toronto, ON
M5J 2J1

General Inquiries Only

Email: info@interac.ca
Phone: 416-362-8550
Toll-free: 1-855-789-2979

Media Inquiries

Phone: 416-869-2017 For reporters on a deadline or inquiries after 5 p.m. Mon-Fri / weekends, email: media@interac.ca

Careers

If you are interested in potential opportunities with Interac Association/Acxsys Corporation, please send your resume to careers@interac.ca or check out our careers page.

Contest-Related Inquiries

Email: contests@interac.ca

Service Participation Inquiries

Email: relationships@interac.ca

Conference, Speaking and Sponsorship Opportunities

Email: communications@interac.ca

 

Email: etransfer_support@interac.ca

Toll free: 1.888.238.6433