Interac 

ONLINE
for merchants

What is Interac Online?   The benefits of Interac Online   Interac Online customer commitment   How to provide Interac Online   Interac Online acquirer service fees   

What is Interac Online?

Interac Online is an option that allows your customers to pay for goods and services online, directly from their bank account.  By offering the Interac Online option you give your customers yet another way to pay for your goods and services – online, safely and securely. Improve your bottom line and offer your customers an online payment option they'll love.

Interac Online is a cost effective way to increase your sales and will integrate seamlessly into your online presence and current payment systems.

Any consumer who uses online banking at any of these financial institutions can use Interac Online. That represents about 8 million Canadians – a number that increases every day.

         

                              

 

For more information download our Interac Online fact sheets for merchants:

   

MoreLess

See how offering Interac Online benefits your business

Increase sales and attract a new market of online shoppers who:

  • Prefer using debit over credit cards
  • Are unable to obtain credit cards (teens, newcomers)
  • Prefer not to share their financial information online
  • Want to avoid enrolling online (Interac Online uses a customer’s existing bank account)

The low-cost benefits of offering Interac Online
  • No authentication costs – Financial Institutions authenticate your customers and withdraw the funds from their account in real time so you know the funds are good and can fulfill the order right away.
  • Competitive fees – Interac  Online is less expensive per transaction than most competing consumer payment options.
  • Special pricing – flat fees have been developed for government, education and charities.
  • Lower PCI compliance costs – there’s no private data to store, therefore, no cost to you.
  • No chargebacks – from consumers claiming they didn’t authorize the payment

Why Interac Online is a safe and secure online payment solution for your business:

  • Your customers are authenticated by their online banking provider
  • Interac Online uses the same secure and reliable network that carries Interac Direct payment transactions.
  • Online shoppers feel more secure when they don’t have to provide credit card information
  • Your online customers aren’t required to share sensitive financial information such as card numbers or passwords with you. That means less data in your computer systems for you to protect against intruders
  • Financial Institutions protect consumers against online fraud

 

MoreLess

Interac Online Customer Commitment

Your Interac Online customers are protected by our Customer Commitment.  They are not liable for losses resulting from circumstances beyond their control related to an Interac Online. Your online customers can expect:

  • a level of protection for losses resulting from circumstances beyond their control;
  • appropriate disclosure of information by their Financial Institution; and
  • compliance with the Canadian Code of Practice for Consumer Protection in Electronic Commerce by you when you offer this as a payment option.

You can read the full Interac Online Customer Commitment here

How to provide Interac Online as a payment option to your customers

To offer Interac Online to your customers, your first step is to contact a participating Payment Service Provider.

It’s simple to implement. Whether you use a packaged solution or have your own software, a participating acquirer or payment service provider can help you get set up to process Interac Online transactions.

If your website is already accepting card payments, you may have an existing relationship with one of these providers. They will be able to guide you through the process – from identifying options that best suit your business needs, to implementing the Interac Online service.

Click here for information on Interac Online pricing.

Click here to download our helpful fact sheet for merchants about Interac Online.

 

MoreLess

Interac Online Acquirer Service Fees

Interac Online is a service operated by Acxsys Corporation. Acxsys Corporation does not directly charge fees to merchants. However, it does charge Acquirers an Acquirer Service Fee for each Interac Online transaction, as outlined in the table below. The fees merchants pay are set by their Acquirer or payment service provider, and may include other services.