Interac 

FLASH
frequently asked questions


How do I know which of my accounts will be debited?

Your financial institution will communicate this information to you when you receive your new Interac Flash card. It is typically the account that you normally use for your everyday purchases. When your card is held up to an Interac Flash enabled reader the purchase will automatically be debited from either your chequing or savings account. 


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Can the information on my card be stolen, even if the card is in a purse or wallet?

The security built into the chip within your card protects you against this type of fraudulent activity. The chip uses processing power and cryptography that protect your card from being copied and counterfeited.


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How do I track purchases made using Interac Flash? Will I be able to get receipts?

Each transaction will be itemized on your bank statement alongside the rest of your debit transactions. Merchant can provide a receipt for a purchase made with Interac Flash, just as they do with regular Interac Debit transactions.


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What protections are in place in the instance of fraud?

You are protected under the Interac Zero Liability Policy. If your card is lost or stolen, contact your financial institution immediately.


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Are there fees for using Interac Flash?

Interac Association does not charge fees directly to cardholders. Fees, if any, are set by the financial institutions who issue the your debit card.


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