Interac - FAQs

To deposit a transfer, you can either use online banking or register with your account number on our secure website. The fastest way to deposit an Interac e-Transfer is through online banking at a participating financial institution.

NOTE: As of July 1, 2018, there is no longer an option to deposit Interac e-Transfer® transactions offline (without access to online banking) . You are encouraged to deposit Interac e-Transfer transactions via online or mobile banking at one of the participating financial institutions.

For a limited time you can still request history of your deposited transfers by using the customer support form or contacting the support team at etransfer_support@interac.ca.